Privacy Policy

Last updated: 2026-05-06

This Privacy Policy explains how Llana collects, uses, and protects information when you use our website and services.

Information we collect

Account information: such as email address, name, and profile details you choose to provide.
Listings and content: information you submit when creating listings, messages, reviews, and other content.
Usage data: basic analytics and logs (for example, pages viewed, device/browser information) to help us operate and improve the service.
Cookies and similar technologies: used to keep you signed in and to support core site features.

How we use your information

We may use your information to:

Provide and maintain the service (including authentication, customer support, and security).
Process transactions and subscriptions (if applicable).
Communicate with you about your account, important updates, and service-related messages.
Improve and personalize the experience (for example, showing relevant content).

Sharing of information

We do not sell your personal information. We may share information:

With service providers that help us operate the service (for example, hosting, analytics, payments).
When required to comply with law or protect rights, safety, and security.
As part of a business transfer (e.g., merger or acquisition), subject to appropriate protections.

Data retention

We keep information only as long as needed to provide the service and meet legal, accounting, or reporting requirements.

Security

We use reasonable safeguards to protect your information. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.

Your choices

Depending on your location, you may have rights to access, update, or delete your personal information. You can also manage cookies in your browser settings.

Contact

If you have questions about this policy, contact us using the details on the Contact page.

LLANA PRIVACY POLICY

Effective Date: May 6, 2026

Llana (“we”, “our”, “us”) operates a classified marketplace platform that allows users to buy, sell, and discover listings (the “Service”).

This Privacy Policy explains how we collect, use, store, and share your personal data when you use Llana.

By using Llana, you agree to this Privacy Policy. If you do not agree, please do not use the Service.

1. WHO WE ARE

Llana is a digital marketplace platform. For the purpose of data protection laws, Llana acts as the data controller of your personal data.

For any privacy-related inquiries, contact: Email: support@llana.store

2. INFORMATION WE COLLECT

We collect different types of personal data depending on how you use Llana.

2.1 Information You Provide

When you create an account or use the platform, you may provide:

Name
Email address
Phone number
Profile details (photo, location, bio)
Messages sent through the platform
Listings you create (including images and descriptions)

You may also choose to provide additional information when contacting support.

2.2 Public Information

When you post a listing, certain information becomes publicly visible, such as:

Your name or username
Contact details (if you choose to display them)
Listing content (images, price, description)

You are responsible for the information you choose to make public.

2.3 Automatically Collected Data

When you use Llana, we may automatically collect:

IP address
Device type and browser
Operating system
Usage activity (pages visited, actions taken)
Time zone and language settings

This helps us improve performance and security.

2.4 Cookies and Tracking

We use cookies and similar technologies to:

Keep you logged in
Improve user experience
Analyze platform usage

You can manage cookies through your browser settings.

3. HOW WE USE YOUR DATA

We use your data to:

Core Services

Create and manage your account
Allow you to post and browse listings
Enable communication between users

Platform Improvement

Understand user behavior
Improve features and performance

Communication

Send account-related emails (e.g., verification, password reset)
Respond to support requests

Security & Compliance

Detect fraud and abuse
Enforce our Terms of Use
Comply with legal obligations

4. LEGAL BASIS FOR PROCESSING

We process your data based on:

Contractual necessity (to provide the Service)
Legitimate interests (to improve and secure the platform)
Consent (where applicable, such as marketing emails)
Legal obligations

5. SHARING YOUR DATA

We do not sell your personal data.

We may share your data with:

Service Providers

Hosting and infrastructure providers
Analytics tools
Email delivery services

These providers only process data on our behalf.

Legal Authorities

We may disclose data if required by law or to protect our rights and users.

Business Transfers

If Llana is involved in a merger or acquisition, your data may be transferred.

6. DATA RETENTION

We retain your data only as long as necessary to:

Provide the Service
Comply with legal obligations
Resolve disputes

You may request deletion of your account at any time.

7. YOUR RIGHTS

You have the right to:

Access your data
Correct inaccurate data
Request deletion
Object to certain processing
Withdraw consent where applicable

To exercise your rights, contact: support@llana.store

8. SECURITY

We take reasonable measures to protect your data from:

Unauthorized access
Loss or misuse
Security breaches

However, no system is completely secure.

9. AGE RESTRICTION

Llana is not intended for users under the age of 16.

10. INTERNATIONAL DATA TRANSFERS

Your data may be processed in countries outside your own. We ensure appropriate safeguards are in place.

11. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time.

If changes are significant, we will notify users through the platform or email.

12. CONTACT

For questions about this Privacy Policy:

Email: support@llana.store

13. SUMMARY (PLAIN LANGUAGE)

We collect data to run Llana effectively
Some information becomes public when you post listings
We do not sell your data
You control your data and can request deletion anytime